About: Princess Alexandra Hospital (Harlow)

On 3rd December I was referred to PAH by GP. I was admitted that night after it became clear that I had a blocked artery in my leg caused by a blood clot. Surgery took place the very next morning. The care I received, from the surgeon & consultant all the way down to the nursing staff was top class. This was the first time I had every had surgery & was quite a worrying time for me but I was well looked after. There was, however, a minor assault on myself by another patient but this was very minor & did not ruin my experience.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Dear Ijtay67, Thank you so much for taking the time to reflect and leave a review of your experience on NHS Choices, it is always a pleasure to read about high quality care being provided and your description of the complete range of staff involved. The team here did express concern for you, with regard to your interaction, which you described. We would really like to find out if there is anything we have omitted or missed which we may be able to address. We would, as always, be very grateful to hear from you if you are able to make contact and we are on email and telephone, at pals@pah.nhs.uk or on the phone at 01279 827 084. Thanks again for your timely and positive feedback.

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