"Awful **Continued**"

About: The Royal London Hospital

The nurses on the ward I was moved to (I believe it was some sort of acute trauma ward) weren't much better than those in the A&E department but at least I was moving forward. By this time it was around 11pm and I was told I would be seen by the ward Doctor the following morning and that until then I should not eat or drink anything as they may of had to operate on me (imagine my distress at hearing this when I was still unsure of what my diagnosis was, although I was personally fairly certain it was Appendicitis as this point). My mum left and I was given some more pain relief and tried to get some sleep. The following morning a Doctor came around who also could not diagnose me (bare in mind I had self diagnosed **correctly** at this point using google) but I was given some more pain relief, along with anti sickness medication which seemed to help. I was very in and out of consciousness and not given much attention or help by the nurses.Two days passed with still no diagnosis and still in a lot of pain even with intravenous morphine and three different oral pain killers that I don't recall the name of, and I was becoming very agitated and frustrated at the sheer lack of information and involvement I had in my care. On my third morning a very senior consultant came round, asked me three questions, pressed slightly on my tummy and said I had appendicitis and would need to be operated on as soon as possible. I was so relieved but at the same time so angry that I myself had been able to diagnose this yet it took the senior consultant coming to see me to be able to diagnose it. That is absolutely ridiculous. I was told I'd be operated on and was well informed of the procedure, how it would work, why they were doing it and any problems that could occur. I was happy with the information provided for this part of my stay. After I was diagnosed I was transferred to another ward which was a ward for patients awaiting surgery which was where the biggest of the problems occurred. When I was moved everything seemed very hectic. The nurses seemed very rushed off their feet and as though they had no time to stay and do anything for any of the patience. After about an hour of laying in my bed, I became very very dehydrated - my lips were so dry they were cracking, I could hardly swallow and I was deathly thirsty, when I called for a nurse they came and realised that my drip had not been switched on since I had switched wards and they did not know that I also had a catheter in - this was only discovered as the nurse accidentally tugged on it when passing to fix the drip. I was absolutely dumbfounded at the sheer lack of communication between the staff and left upset and worried about how my surgery would go if the staff were incapable of even switching a drip on. *Continued in another post as run out of character*

Story from NHS Choices

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