"Major surgery and felt like a VIP"

About: St Mary's Hospital (London)

I went in for major surgery on 03/06/2014 I was well looked after and after my op was treated like a VIP in recovery, one of the nurses stayed with me and held a cold glove on my head where I was so hot. I was in recovery for over 12 hours while they found me a bed on a ward but they treated me extreamly well. Once onmy ward the nurses where wonderful. my saty was longer than I expected due to complications and high temp. I needed a blood transfusion. Only issue was DRs did not communicate as much as I wanted, I spent alot of time not having a clue what was going on with my care. Nurses where amazing though

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is pleased to have your feedback. Thank you for taking the time to share your experience and for your appreciation for our nursing staff . Your comments about poor commuication are impotrtant to us and will be shared.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful