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After visiting your outpatients department today...

Story from nhs.uk

"After visiting your outpatients department today..."

About: The Tunbridge Wells Hospital

After visiting your outpatients department today to see the consultant, I just wanted to say a massive thankyou to the registrar and his colleague... I am 23 wks pregnant have had 3 m/c a child with heart problems and am an older mum who suffers with anxiety... I had a list of questions I needed to ask re my placenta being low amongst others.. the registrar gave me time, he listened, he acted on certain points and he seem to genuinely care. I Cant tell you how relieved I was when I left.. He was factual but the information he gave was put over in the right way.. Thankyou once again and may this level of service continue..

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Responses

Response from The Tunbridge Wells Hospital 6 years ago
The Tunbridge Wells Hospital

Submitted on 20/05/2017 at 19:46
Published on nhs.uk at 19:30

Thank you so much for taking the time to leave such a positive review of your experience in the outpatient department.

We were very pleased to learn that the doctor you saw was able to reassure you.

Please accept our apologies for the delay in acknowledging receipt of your feedback, we do review all comments left on NHS Choices and share them with the staff.

We are sure that they appreciated your thanks.

With kind regards, The PALS Team.

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