About: Derriford Hospital / Colorectal surgery Derriford Hospital Colorectal surgery PL6 8DH
Posted by jemand (as ),
At the end of October I had a consultation as an outpatient in the Colorectal department. The consultant's name was given but was not present at the consultation.
Towards the end of November I had a colonoscopy. I understood that I would be contacted within three weeks to arrange an appointment to discuss the results of the colonoscopy.
In the first half of December I I telephoned to find out why I had not been contacted. Apparently, the pathology results were still not available. I was given no information about when I would be contacted. I expressed my annoyance at this.
It's now 30 December, and I have still not been contacted.
This is not an acceptable way to treat anyone, yet alone someone who is sick and in need of medical help. I have been in pain and discomfort for many months, and suffered significant lack of sleep as a result. This makes life very challenging.
So far the NHS has failed me.