"gastrointestinal crohns disease"

About: Queen Elizabeth Hospital Birmingham

A botched balloon dilation left me with a severe large colon infection which the medical team could not get under control. All they did was admit me 3 times and gave me unhelpful antibiotics. the last examination under anesthesia caused a violent anal fissure and ive developed an absess which i told my consultants about several times but they said nothing was there. Im now in a and e waiting to be seen with an absess the size of a tennis ball.

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Response from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about General Surgery at the Queen Elizabeth Hospital Birmingham. We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience. We are very sorry that you had a poor experience whilst recently undergoing a procedure under the care of our General Surgical team. We note that you have since been admitted to our hospital and subsequently discharged home. We hope you are recovering well and starting to feel better. The management team responsible for the area that treated you are very keen to talk to you directly about your experience and the concerns that you have. If this would be helpful please make contact via our Patient Advice and Liaison Service (PALS) team who will be pleased to put you in touch with the relevant staff members. PALS can be contacted by phone 0121 371 3280, by email PALS@uhb.nhs.uk, via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 4.30pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

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