"prison experience"

About: Heartlands Hospital

I was booked to give birth at home but on the night of labour things didn't go to plan and unfortunately I had the baby at heartlands where I was moved to a lowrisk ward in a room and left for an hour and a half before someone came to say hi.... bearing i n mind I went to the hospital alone not expecting to stay there to have the baby, finally when the nurse in charge came to see me and I told her I was burning hot and I really needed some water please.. she didnt get me any although there was only one other patient on the ward... after the exhausting and scary labour, I was transferred after 6 hours to the ward where I had glares from the nurses as if having a baby was a crime and I was being punished for it, no food, being made fun of by nurses and teased aswell as being told at 10.30am that I could go home soon for the whole day until at 8.30pm finally discharged and told by the head nurse before leaving 'see you again'.. with a laugh!...

Story from NHS Choices

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Response from Janet Pollard, Lead Midwife Governance & Quality, Midwifery, Heart of England Foundation Trust

I am so sorry to hear about your poor birth experience at Heartlands Hospital. It is important that we look into the issues that you have raised about your care during your labour and delivery and following the birth of your baby. I would like the opportunity to discuss your experience more fully and to apologise in person and would appreciate it if you would be willing to contact me on the following telephone number: 0121 424 1723.

With Best Wishes

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