"Minor injuries unit-prompt and professional"

About: Newton Abbot Hospital

Having fallen into my own garden fire, I needed help with my hands. They we're not too bad, blistered and painful, but required cleaning and dressing. Minor criticism would be that main reception was a little 'austere' . However once through this the help, advice and treatment, was quick, friendly and highly professional. Thank you, an excellent local facility.

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Response from Newton Abbot Hospital

Dear Mr Nevins, Thank you for taking the time to comment so positively on your recent care experience at the Minor Injury Unit at Newton Abbot Community Hospital. Your comments will be shared with the whole team and we will also review the ‘austere’ reception perspective which you have brought to our attention. Thank you again for taking the time to provide your feedback to us. This Trust is keen to learn from our patients experience with a view to continuously improve the services we provide for all future service users. Kind regards Emma Davies Feedback and Engagement Officer

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