"Good Treatment in Grantham Hospital"

About: Grantham & District Hospital / Accident and emergency Grantham & District Hospital / Older people's healthcare

(as a relative),

(My Father wrote this letter and asked me to post it here)

At a time when parts of the NHS are being assailed for not meeting targets, it is fitting that I should place on record my own recent experience. I am 84 years old and on a Sunday morning at 8. 30 am I was taken to the A & E Department at Grantham Hospital with acute breathing difficulties. In less than 30 minutes I was examined by medical staff, given an ECG and X-Ray and transferred to the Emergency Admissions Unit after being diagnosed with Atrial Fibrillation. Three days later I was discharged after receiving what can only be described as a level of care and treatment that was beyond excellence. During my stay I was examined by the Consultants and a Cardiologist and prescribed a range of medication that has improved my well-being immeasurably.

The medical, nursing, catering, pharmaceutical and indeed all other staff, particularly Dr Kenny and nurses Louise, Emily, Caroline and Amy (other names I can't remember but no less important) are all so efficient and dedicated and I am truly grateful for the care and attention I received.

In my opinion, Grantham Hospital stands as a beacon of excellence in healthcare within the NHS, and my sincere thanks go to all those who devote their lives to the care of others.

Bernard Casey

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Response from United Lincolnshire Hospitals NHS Trust

Dear Ben100

Thank you both for taking your time to let us know we are getting things right.

We always aim to give high quality care that is speedy but not rushed.

I hope you have a peaceful start to the new year.

Thank you for your comments they mean a lot to the whole team.


Teresa Shepherd


Accident and Emergency Department Grantham

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful