"He was very good at dealing with my medical case"

About: Royal Shrewsbury Hospital / physiotherapy Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

Dr Hart from Woodside Medical Practice was very good at dealing with my medical case, explaining everything and referring it to TRAQS. I only waited three weeks for my first appointment at the RSH for physiotherapy where (Fiona B) was very good at explaining and examining and therefore was also assisting at booking appointments to see a specialist, which I am now waiting to hear.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Tray21

Thank you for taking the time to share your positive comments with the TRAQS team.

I am pleased to hear that you received a prompt appointment and that the treatment your received was helpful for you.

I hope that you do not have to wait too long to receive an appointment with the specialist and that you are soon feeling the benefit of the treatment you require.

Thank you again for sharing your feedback with the team.

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Response from Royal Shrewsbury Hospital

Thank you for your kind feedback Di Davis Patient Advice and Liaison Service

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