"Felt safe & at ease"

About: Inclusion Matters Sefton

(as a staff member posting for a patient/service user),

Although initally quite anxious about 'what to expect' after first meekting with Keith I felt so at ease and safe to offload my feelings regarding the loss of my sister (grief, guilt, pushing myself etc. etc. ) What a true professional and gentleman.

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Response from Elizabeth Forrest, CBT Therapist, Inclusion Matters

Dear 'BlueStar',

Thank you for leaving your feedback with us.

I'm pleased to hear that you felt safe and at ease talking to Keith and will make sure that your feedback is passed on to him.

Best wishes for the future,


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful