"Trying to make an appointment at Cleckheaton for Podiatry"

About: Locala Community Partnerships CIC / Podiatry

(as the patient),

My last appointment was in September when I was advised to call again in December to make another appointment. I phoned on 5th Dec but the phone was busy, left a message but no one has got back to me. I called again on 8 December, same thing and tried again on 9th and wondered whether it was worth leaving a message. I know they have not got back to me because even though I don’t have an answer phone I dial 1471 as soon as I get back from shopping or going out.

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Response from Paul Rhys-Vivian, Team Leader, Podiatry, Locala CIC

I'm sorry your experience of making an appointment has been far from ideal.

If you could e-mail me directly at paul.rhysvivian@locala.org.uk, we will look into the matter.

Thank you for taking the time to post your comments and ultimately potentially preventing this situation arising in the future.

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