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"The way in which he was treated was excellent"

About: Dewsbury & District Hospital / Oral surgery

(as a parent/guardian),

My son had dental treatment at the hospital yesterday. The way in which he was treated was excellent. They provided an excellent service, all the staff were brilliant. My son is 4 years old and this could have been a very traumatic experience but they made it a really good experience. Because he is so young they treated him with extra care and were lovely – Esther, Rob and Sandra were brilliant.

In fact they all were, the anesthetists were so thoughtful and reassuring. My son had a bit of a cold and has asthma so I was concerned how this would affect him. The anesthetists gave him a very thorough examination and talked to me to make sure, as a mother, I was comfortable with their assessment and proposed treatment.

I would not hesitate in recommending this service to other people and would say to them not to be reluctant or nervous about using it.

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 10 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust
Submitted on 18/12/2014 at 16:01
Published on Care Opinion at 16:32


Dear Friend686

thank you so much for this lovely feedback. We are very pleased that your experience was a positive one and appreciate you taking the time to post.

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