"a&e trteatment"

About: Hull Royal Infirmary

this a&e department in hull royal is a compleat joke of a place. there are big signs up saying what it should be usd for and what you should go to your doctors and like for, but when you have a patiant in who has a real reason to be there, who is left on the floor with doctors and other staff walkking past them so that they can see someone who has a sprain, is in my opinion a compleat waist of time and money for the nhs, not to mention all the pataints sat waiting like compleat lemons. i would like to know who runs this deparment or thinks they run it as they obviously dont have a clue what they are doing and it should be run by someone who dos

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . or contact the patient experience team on (01482) 675189 where we would be more than happy to help. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful