"A big "Thank you" for excellent patient care."

About: Croydon University Hospital / Accident and emergency

(as the patient),

This morning I had an allergic reaction (unpleasant & scary) to penicillin antibiotics and my husband called the emergency services for advice. Following a short discussion and instructions, an ambulance arrived from Croydon University Hospital. The two female paramedics were extremely professional and looked after me very well as did all the staff I came into contact with in the hospital itself. I was discharged later in the morning. I was very impressed with the care all round and wish to thank all those I came into contact with. 5 stars from me!

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Response from Graham Richardson, Deputy Manager, PALS and Complaints, Croydon Health Services NHS Trust

Dear Zizi

Thank you so much for taking the time to let us know your experience, especially after such a scary start to the day. I am very happy that we and the London Ambulance Service were able to help and I will ensure your kind words are passed on to the teams that cared for you.

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