"Rude nurses"

About: East Surrey Hospital / Ophthalmology

(as a staff member),

I am a temporary staff covering for a shift at ESH. My first day here I asked the nurses in the eye department regarding some directions. Even though I was wearing my badge, one of the nurses infront of all the patients rudely told me 'What do you want? '

Seeing this attitude, I told her sorry to disturb you and walked away. Saw another nurse and got the same response.

Any how, in my experience, some of the nurses are very ruse at ESH and I definitely did not enjoy my time working there!

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Response from Lynda Filby, Matron, Surrey and Sussex Healthcare NHS Trust

We are really sorry to hear of your poor reception at ESH and would very much like you to make contact with us in order to discuss your concerns. Our email addresses are lynda.filby@sash.nhs.uk (Matron for Surgery)or verity.nicholas@sash.nhs.uk (Lead Nurse Ophthalmology)

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