"waiting 10 hours (and counting!) for..."

About: Whipps Cross University Hospital

1. Have been here since 11am. 2. Sent as an urgent GP referral to surgeon. 3. Reception cocked up urgency; typical "computer says no" mentality. Take a ticket, days are numbered amd will most probably be replaced with an Ipad. 4. Day case Surgery approved to go to theatre at 1pm. 5. Not gone in to surgery due to no hospital beds being available for routine 1hour check up after op. 6. Been told to wait until 9pm 7. Nothing to eat or drink since midnight. 8. If no beds available by 9pm. Fast again and come back tomorrow to repeat process. No guarantee of bed again. 9. No answers, no clue, no communication. 10. Surgeons are good when with them, yet powerless to help due to administration not on the front line.

Story from NHS Choices

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