"Excellent Service A&E"

About: Solihull Hospital

I was an outpatient at Solihull A&E on the afternoon of Tuesday 9th December 2014 following a suspected minor stroke the previous day. I was attended to immediately on arrival and received excellent care and attention from all the staff without exception. All the staff were friendly and kind while at the same time behaving in a very professional manner which inspired confidence. I should like to express my gratitude again to all those involved.

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Mr Wood, thank you very much for your feedback regarding A&E services at Solihull, I will certainly pass on your comments to them.

Kind regards

Margaret Mitchell

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Response from Andrew Clements, Head Of operations Solihull, Management, Heart of England Foundation Trust

Thank you Brian

This feedback gives the staff a real lift. Thank you for taking the time.


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