"My ankle injury"

About: East Surrey Hospital / Accident and emergency

(as the patient),

staff were fantastic and in and out within 40 mins including x rays could not have asked for more

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear 1976,

On a typical day we see over 250 patients in out A&E so its great to read that you felt that the department was so efficient and that you received great care. In the face of such large numbers of patients its important to ensure that everyone is treated as an individual and its good to read comments such as yours which confirm that we are able to do so.

Kind regards


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