"Fantastic X Ray department"

About: University Hospital Lewisham

I was referred to the hospital for an X Ray on my shoulder by my doctor. I only had to wait two weeks for an appointment. I arrived ten minutes early for the appointment, and was welcomed by the friendly reception team who kindly pointed me in the right direction. I was impressed with the clean, modern and quiet reception area, and indeed the rest of the hospital seemed relaxed and clean. I waited a short while to be seen by the radiographer, and was pleasantly surprised when she called me in early. She was really kind and made me feel at ease, and the X Ray was over very quickly. She was professional throughout the X Ray, and I was overall very happy with the service provided.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Lewisham

Thank you for your kind comments. We changed our working practice in appointments to prevent lengthy waits in the x-ray department. We are pleased that our waiting times were acceptable and that you were welcomed to the department. Jill Hangartner, Superintendent Radiographer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful