"2 experiences at this hospital neither good"

About: Norfolk & Norwich University Hospital

If you can go somewhere else take the opportunity Broken foot 4 different diagnosis from 4 consultants none given at hospital all given at local doctors by hospital letter Family member in stroke ward. No visible nursing. Father treated at papworh and Ipswich hospital both had a more visible nursing staff far more kind and attentive. Norwich and norfolk nott so. press call button 10 min minimum waiting time nurses can't be bothered when they do attend. Don't do change over during visiting time if you can't be bothered to answer visiters concern of loved ones the halt hand and were changing overt followed by no follow up is cruel. If we could take our loved one somewhere else we would.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are sorry to hear about your experiences at our hospital. Our Patient Advice and Liaison Service may be able to help if you are having difficulty getting information about your relative's care. Please contact PALS at pals@nnuh.nhs.uk or telephone 01603 289045.

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