"My visit today Tues 9th Dec 2014 to A&E St Helier"

About: St Helier Hospital

What a wonderful service I received today. I arrived in A&E just after 11.00am with a sore big toe. I was seen almost immediately by a nurse who examined my toe, arranged for an immediate Xray. The Xray people were just wonderful and hepful, I returned to teh nurse who told me that the Xray showed I have arthritis, she advised the medication I should take together with ice pack and then she informed me that a letter re my visit will go tonight to my GP. Wonderful. I was back in my home at 12 noon! All in all, it took less than an hour from leaving my home until my return. Now that's what I call a tremendous service from really wonderful people. Thank you St Helier and of course the nurse for the care and attention she showed me.

Story from NHS Choices

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Response from St Helier Hospital

Thank you for your feedback. We aim to meet the expectations of all of our patients, and so we’re really proud to hear that on this occasion, we surpassed your expectations. We will pass your kind comments on to our staff in St Helier Hospital’s A&E department.

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