About: Royal Derby Hospital

Had another bout of AF and chest pain, shoved on a trolley, asked for pain relief, still waiting. If only you could choose an A&E, rather than Derby! In future won't bother, they are a waste of space.

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Response from Royal Derby Hospital

Many thanks for taking the time to share your feedback with us. I must sincerely apologise that the experience was not pleasant for you. I will share this feedback with A&E senior staff. In the meantime, if you would like us to look into your case more formally, please contact our Patient Advice & Liaison Service (PALS): Freephone: 0800 783 7691 Office: 01332 785156 Email: dhft.contactpals@nhs.net Text: 07799 337500 Opening times: 9.00am - 5.00pm, Monday to Friday (excluding Public/Bank Holidays) Kind Regards Patient Experience Team, Derby Hospitals NHS Foundation Trust

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