"Bunion Surgery"

About: King George Hospital

The bunion surgery was booked 29/11/2014 at 7.30am Went in on the day reported at reception and was asked to wait in the waiting room. Half hour later I was called only to find out the surgent who was going to operate was not going to do the surgery! It will be done by a different doctor. Which really through me out due to fact i did all the research on the original doctor, the doctor explain to me everything what was going to happen during and what might happen after the surgery, and he explain it very well his knowledge in this field of work is excellent. He also said i will staying in the hospital overnight. But if only i had known that a different doctor was going to do the surgery i would have the done the research on him. Before the surgery the staff who was looking after me i could have not ask for anymore from them. Before going in the operating room every person who took care of me was excellent. Well done to staff in the adult day care unit

Story from NHS Choices

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Response from King George Hospital

Thank you for commenting on NHS Choices. I am sorry if you found the switch in the doctor undertaking your surgery disconcerting but I am pleased it went well. I am glad our staff gave you excellent care, this is exactly the level of service we are looking to provide. Yours sincerely, Stephen Burgess Medical Director

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