"Excellent care in Haematology/oncology out patient..."

About: Croydon University Hospital

I was referred to Croydon University Hospital by my Gp following an increasing lymphocyte count over the past year. My care has been of the highest standards by both consultant and Nurse consultant that i have seen over the past 6 months. I can not thank them enough for the speedy investigations including Bone marrow biopsy and CT scan that were arranged and the following consultations with Royal Marsden Hospital. From my first appointment i have been fully kept up to date and involved in ongoing clinical decisions and have received all documentation in the post regards my care. The Consultant Nurse who seems constantly on the go yet seems to have a permanent smile on her face has been very informative in helping me to understand my diagnosis and sending me information on my diagnosis via email. She has also shown great compassion and been very supportive during what has been a difficult time for me with the passing of my wife with cancer during this time. The staff have all been welcoming and pleasant and when appointments have been slightly delayed i was kept informed of this. As a health care professional myself I can genuinely say that I would have no hesitation in recommending this service to all.

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Response from Croydon University Hospital

Dear Derek Thank you so much for taking the time to let us know about your experience, especially as you have mentioned that this has been a difficult time for you. I am very pleased that our staff and services were able to help during this period and I will make sure that your kind words are passed on to the teams responsible for your care. Graham Richardson Deputy Manager, PALS and Complaints

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