"Day Surgery Unit"

About: North Tyneside General Hospital

everyone who spoke to me introduced themselves and explained what was happening and what would happen next, allayed my worries about anesthetic and generally treated me well. Got a prompt appointment for return to see consultant. All in all regained my confidence in North Tyneside General, hope other wards follow suit with high standards.

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Response from North Tyneside General Hospital

Dear Ann, I am so pleased that the care the team gave you at North Tyneside has helped to alleviate your worries and concerns. I am also glad it has renewed your faith in your local hospital – thanks. I know how hard our teams work to try and all ensure that their patients feel fully informed and involved in all aspects of their care, so they will all be delighted to hear that this was your experience too. I do hope that you are recovering well at home and thank you for taking the time to share your experience with us. Best wishes Annie

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