Turned up for my 9year old daughters appointment and was told orthodontist was ill.When i rang the orthodontic department when home was told they rang my daugters mother who is a teacher so doesnt have her phone on while teaching, but is not a policy to ring the father even though they had my number.It taken 3months to get this appointment and pulled my daughter out of scool for the afternoon.Is this how to treat a 9 year old girl who as any parent will no is a big deal and was very upset.Awfull communication.just hope the treatment is better than trained than the reception staff
"orhthodontics department"
About: Conquest Hospital Conquest Hospital St. Leonards - on-Sea TN37 7RD
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Conquest Hospital