"still waiting"

About: Musgrove Park Hospital

hospital great place if you need medical assistance at unsociable times.thats what you expect but not from musgrove A and E we still waiting almost three hours since we arrived with our infant daughter who has a fever and breathing problems, you would of thought that thus was quite important. but not at Musgrove, we then asked what the situation is for the length of time taken to see our child, with a great response of have you not seen the triage yet........I will look into it with no feedback still waiting at musgrove a histroy of bad customer services and complacency for the sick and injured.

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Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read about the concerns you have regarding your visit to the Emergency Department at Musgrove Park. Please would you like to contact the Patient Advice & Liaison Service (PALS) at Musgrove Park Hospital so that you can talk to one of our PALS Officers who would be very happy to help you? Please telephone: 01823 343536 or e-mail the team: pals@tst.nhs.uk Lucille Hoose. PALS & Complaints Lead

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