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"Leg fracture at Crosshouse Hospital"

About: Crosshouse Hospital Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

I arrived at Crosshouse Hospital 2 weeks ago by ambulance after an injury at school. There was no sign of a brake/fracture. The paramedic wheeled me in a wheelchair to the pediatric ward and I was forced to walk on it. They asked me to rate the pain on a scale from 1-10 1-being a minor and 10- being a major I rated it about 7-8. The nurse's facial expression showed that she didn't believe me. I was forced to walk again and was moaning in pain. I wasn't given anything to calm the pain. I was sent to x-ray to get a few x-rays. I was wheeled back round to pedriatrics and it was a 5-10 minute wait until we were told it was a fracture. The nurses facial expression dropped when she heard it was fractured. I was right all along, but it goes to show they don't believe you if there are no signs.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/12/2014 at 17:12
Published on Care Opinion on 11/12/2014 at 10:24


picture of Eunice Goodwin

Dear Kero1400,

As a school age person, your bones are ‘softer’ than adults because they are still growing and this can make it more difficult to establish a fracture without x-ray. That aside, I am sorry you had to walk on your broken ankle and also perhaps felt you had not been heard. I do believe we often know when we have broken something, despite it not being too obvious.

I will pass this to the management to share with the staff as a reminder to us all to be vigilant when ‘clinically’ things do not seem likely to be fractured.

I hope this does not interfere with your festive celebrations and heels quickly to see you back on both feet.

Have a lovely Christmas,

Best wishes

Eunice

(p.s. you won't miss much school breaking your ankle at his time of year - bad planning!!

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