"Pain Clinic assessment"

About: Russells Hall Hospital

I attended the Pain Clinic for my first assessment. I have had some pain treatment before in a different NHS area but done privately. I wasn't happy with that as I felt as if I hadn't been listened to, and that I was pigeonholed into one area of treatment only. The staff was first class. I saw the psychologist, the physiotherapist and the pain specialist and they were all superb. They clearly gel together and combine their specialties to enable them to diagnose the problem and recommend an overall approach to treatment. For the first time in a long time I feel optimistic that my pain problems will be addressed. I travelled out of my area as the specialist came highly recommended and I am glad I did. Sadly, it is too far to travel for treatment, but I am content that I have been diagnosed properly and therefore the treating pain team will know what needs to be done. Thank you!

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Response from Russells Hall Hospital

Thank you for submitting your feedback and five star rating about your experience of the pain clinic at Russells Hall Hospital. We are always delighted to receive such positive comments from our patients and it is wonderful to hear how satisfied you were with the team involved in your diagnosis. We pride ourselves on the quality of our care and treatment we deliver so we are glad that you felt well looked after by all. We have passed your lovely comments on to the staff involved in your care. We wish you all the best with your follow up treatment.

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