"First Rate"

About: Royal Bournemouth General Hospital

I went for my pre-op appointment it was for 8.30am I arrived at 8.10 by 8.12 I was seen by an HCA forms filled in 8.25 off to see Nurse 9.15 am all done ringing for a lift to go home, just waiting for a date for my knee replacement. hope it is really soon. Fantastic service.

Story from NHS Choices

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Response from Royal Bournemouth General Hospital

Dear Pat Thank you for sharing how efficient you found the Orthopaedic Pre-assessment clinic to be. It is always rewarding to hear when everything runs smoothly and to plan and I hope the rest of your treatment is just as efficient. Please do right to us again once you have had your knee replacement to let us know about the rest of your experience and if you feel there is anything we can do to improve the journey from diagnosis to discharge. I wish you well for your surgery and recovery. Kind regards Sue Mellor Head of Patient Engagement

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