"Wonderful staff made me feel very at ease."

About: Hull Royal Infirmary

Just come home from having extractions of 3 wisdom teeth. I have to say the kindness and caring nature of all staff was fantastic. From my assessment to who took my x ray and the procedure. I cannot fault a thing. Huge thank you to all staff involved I wish I knew If i was allowed to name them on here because they certainly deserve the recognition. Thank you for making the experience bearable and been so so kind to me. I am so grateful !!! Louise Beach. I also have to mention that the clinic was running late on my assessment appointment. I wS kept well informed of the times that we may be waiting and the hospitality in providing all patients waiting drinks was lovely.

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Response from Hull Royal Infirmary

Dear Louise, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff on Maxillofacial concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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