"The service I received from brilliant"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

The service I received from South Western Ambulance Service was brilliant.

Three paramedics visited me, but unfortunately I can only remember two names – Mark and Alan. They came to attend my husband, and right from the beginning to when they dropped him off at hospital, they were first class.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Handy258

Thank you for taking the time to share your experience. I hope your husband is recovering well following this incident.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


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