"Caring nature of the treatment made my experience less stressful"

About: Community Health Services / Community physiotherapy

(as the patient),

I recently underwent treatment for a frozen shoulder. I found the nurse that treated me to be friendly, professional at all times, making me feel very relaxed – and a very experienced and knowledgeable person. Because of the treatment and support I received, I was able to carry on my exercises in the comfort of my own home and have nearly reached the targets that I set out to aim for. Because I am employed full time my appointment times, when possible were given to me at convenient times. Because of the caring nature that I was shown it was made my experience less stressful. Thanks

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Response from Katherine Earlam, PALS Officer, North West Boroughs Healthcare NHS Foundation Trust

Thank you for taking the time to share your experience of our services.

I will ensure that it is passed onto the team manager.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful