"I feel humbled by the kindness shown"

About: Alexandra Hospital / Colorectal surgery Kidderminster Treatment Centre - Acute Trust / Colorectal surgery Worcestershire Royal Hospital / Colorectal surgery

(as the patient),

I was treated for bowel cancer at Worcester Royal Hospital between late October and early November 2014 after prior visits to The Alexandra and Kidderminster Hospitals and the Bowel Cancer Unit in Bromsgrove beforehand.

I remain infinitely grateful to all the many scores of staff who attended to me during and after diagnosis and, subsequently, looked after me during my treatment in The Alexandra, Kidderminster and Worcester Royal hospitals.

At all times, everyone I saw, without exception, treated me with the greatest respect, compassion and good humour. I received sympathy and frank information in exactly the right proportions for me to understand my condition and also to have great confidence that I was in good hands. I feel supremely fortunate to be so privileged. The personal commitment of the staff I met, frequently working under pressure uncomplainingly, can only be described as over and above any standard that might reasonably be expected. I feel humbled by the kindness shown to me and by the supreme skills that were made available for me.

I hope that this gratitude can be made available to all those who deserve it. To all staff, at every level, I give my grateful thanks. I know so few of their names but I was a week in Beech Ward B at Worcester and the staff there together with their surgical colleagues and the staff of the Bromsgrove Bowel Cancer Unit provided skills and kindness for which I shall always be grateful.

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Response from Worcestershire Acute Hospitals NHS Trust

On behalf of the cancer treatment team; I would like to thank you for your comments; positive feedback from our patients is always very welcome.

  • Cancer need not be a big deal thinks this response is helpful
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Update posted by Cancer need not be a big deal (the patient)

I'm glad my thanks have found someone who deserves them. It would be easy to accept the huge luck we have as patients of the NHS as a right and not a privilege; in other words to take it for granted. In many other countries my treatment would have cost me tens of thousands of pounds. Here it was given to me free. I was attended to immediately and my life almost certainly saved. More importantly my remarks concern the the human element of the NHS. The doctors, surgeons, nurses and auxiliary staff were simply heroic. Their concern for me was transparently genuine. They looked after me, reassured me, cheered me up, informed me and used their sensational skills to cure me. I for one take none of that for granted.