I arrived early and sat in the waiting room, I must say that I didn't have to wait much time after my appointment that's a good thing.
I was called into the room and then asked to get on the table then the machine broke down, I waited about 20 minutes I was then told that as I had the band done privately I should not have gone to them for the check and I should go back and pay for it.
As there had been a mix up as to what they should do I was told by one of the Staff that she wanted me to answer a few SIMPLE questions. She had a clip board in her hands (WHY ) I was very confused the Questions were.
When was world war 2
What year is it
who is the Prime Minister
What is the date
What day is it.
By this time I told her you have confused me and I'm unable to answer anymore questions, because I have (epilepsy) you have all crowded round me waiting for me to get the questions wrong, by the time it was over I came out of there not having the treatment as they had wrong information.
On arriving home I had an Epileptic fit that made me ill for the rest of the day.
I have still not got over the way I was treated a patient should be treated with respect and understanding if they had read their records maybe they would not have done what they did.
I must say I was not able to answer all the questions not because I don't know this but because I was confused as to why she had to do it and make me feel unwell.
She knew there was something wrong as I went out she asked if anyone was with me I said yes. I don't think I could have travelled by myself after this.
I would like some explanation about why this was allowed to happen.
And tell me what it was to do with any treatment.
I think she is in the wrong job.
"Confused by questions I was asked"
About: Heartlands Hospital / General medicine Heartlands Hospital General medicine B9 5SS
Posted by MDSD (as ),
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