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"I do not know where to go for support"

About: Claire House

(as the patient),

About 3 months ago I told Patient Opinion about how the computerised CBT course I did made me feel extremely distressed about abuse I suffered when I was a child and I have been having suicidal thoughts because of this.

They know about this but have failed to help or support me and are blaming me. When I went to Claire House a couple of months ago I was told they would refer me to the Recovery Team for support but then, a few weeks later, they changed their minds and caused even more distress.

The distress is getting worse and I do not know what to do or where to go to for support.

The way Claire House treat people who suffered abuse in childhood is disgusting and not fit for purpose.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 9 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 18/11/2014 at 10:41
Published on Care Opinion at 16:29


Hello

Thank you for taking the time to tell us about your concerns, I will forward this onto the Matron and Team manager of the service.

Kind regards

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