This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Choose and book system gave me no choice"

About: Doncaster Royal Infirmary / Ear, Nose and Throat

(as the patient),

I went to the GP in early January with an ENT problem. An appointment was made for me at the ENT department at DRI but the date offered was when I was due to be on holiday. It took long to try and re-book but no other appointments were available. I was advised to call back in two weeks.

I called the NHS line again but no appointments again and I was told I would receive a letter with a new appointment. No letter arrived so I called the NHS line again and was told to ring my GP!

It is now three months later and I still have no appointment. What a joke! How does the “choose and book” system give me a choice or allow me to book?

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Doncaster Royal Infirmary 10 years ago
Doncaster Royal Infirmary
Submitted on 19/06/2013 at 18:30
Published on nhs.uk on 06/01/2014 at 04:40


Thank you for your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k