"Great care for my son, who attended A&E at Hairmyres Hospital"

About: Hairmyres Hospital / Emergency department

(as a parent/guardian),

My son suffered an embarrassing minor injury at school yesterday afternoon. We arrived at ED around 15.30. We were attended to promptly by the staff in the minor injuries unit who treated my son with dignity and respect. We were seen treated, reassured and discharged within 40 minutes. Excellent service from a department that I know personally was under pressure and extremely busy at this time. Thank you.

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Response from Michelle Nobes, Patient Affairs Manager, Hairmyres Hospital, NHS Lanarkshire

picture of Michelle Nobes

Dear gstar

Many thanks indeed for your kind comments and I am pleased to see that things went so well in such an akward situation.

I know the department was extremely busy on that day and I am so pleased that your son received such sensitive care and treatment. I hope he has fully recovered.

I will ensure that your comments are shared with the Emergency Department staff.



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