"Sent home from a & e whilst having a stroke"

About: John Radcliffe Hospital

My mother was taken to the a & e department after having issues falling over for several days with no explanation, it was a direct instruction given to me by the EMU unit at the local hospital in Abingdon to call an ambulance and send her there. She was in the a & e unit for a little under 2 hours, and because she didn't fall over whilst she was there and was able to stand up was sent home. When I spoke to the doctor to ask why she wasn't being given a CT scan or any other tests, I was told that nobody was available to do a scan at the weekend and she'd have to come back on Monday. My mother had actually had two strokes over that weekend and several TIA's (hence why she was falling over) and now has permanent problems as a result. She also had a blood clot in her lung that was not discovered. It took the hospital approximately 6 weeks to discover what had happened and she only had further tests as a result of me pushing for them. I cannot believe an a & e department cannot perform a CT scan at the weekend, what if someone had a serious head injury?

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Response from John Radcliffe Hospital

Thank you for your comments regarding your mother's treatment at the John Radcliffe Hospital. I am very sorry to read of her experience that weekend and the distress this must have caused to you and her. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Sue McNiven on 01295 224001 or at sue.mcniven@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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