"My elderly father attending cardiology outpatients"

About: Hillingdon Hospital / Cardiology

(as a relative),

My father is 92 and was rather irritated about another ECG. Technician was wonderful and not only very patient but made him feel special. He responded to this special treatment.

Reception staff also patient and helpful. I had driven a long way to bring my father, did not have all the information to hand and they were very understanding. Makes a difference.

Dr. Duprey excellent. In particular knew just have to communicate with my father,

All very efficient and kind.

Thank you.

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Response from Hillingdon Hospital

I would like to thank you for sharing your experiences it is always nice to deliver positive feedback to our staff; I shall ensure your comments are shared with the staff within those areas. Outpatient departments can be very busy and unpredictable the staff do their utmost to ensure our patients receive good care, are kept informed and have a positive experience. Christine Lowe-Faria, Matron, Outpatients Department

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