"Student midwife"

About: Burnley General Hospital

If just like to say a massive thank you to a UCLAN student midwife who looked after me and my little one, she let me and my partner know everything that was going on, asked if I had any questions, so pleasant, polite and made me feel very comfortable, she has set the bar very high for a new generation of midwives, such a pleasure to have met Thank you

Story from NHS Choices

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Response from Burnley General Hospital

Dear Anonymous Congratulations on your new arrival! And many thanks for your feedback on your experience of our maternity services at Burnley General Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team and I am hopeful that they can work out who the UCLAN student is so that she can be thanked in person. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every mum-to-be visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk Many thanks again, and hope you're getting some sleep Wendy Stobbs, Patient Experience Facilitator

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