"Urology Surgery and aftercare"

About: Russells Hall Hospital

I was scheduled for surgery on Friday morning 31st of October for urological surgery under my consultant, but a small emergency resulted in me attending the A&E department at 10pm on the night before. I had very good care, the staff ensured that I was admitted to ward C6 West in preparation for the next morning. I was looked after very well by the nurses, and then the whole team that dealt with me pre surgery were excellent . The anesethetists and the consultant himself were very reassuring, and helped me relax . The consultant came to see me post surgery to inform me how the surgery went, and gave me all the information and reasurances, and the anethetist also visited me. I recovered on Ward C6 West, with very attentive nurses and Doctors, well fed and hydrated! discharged on the 4th of November, a big thanks to all involved in my stay from the consultant to the porters and cleaners, much appreciated care of me all the way from North Wales !!

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Response from The Dudley Group NHS Foundation Trust

Thank you, John, for submitting your feedback and five star rating about your experience of the teams on A&E and ward C6.

It is great to hear that you were pleased with the care you received from our staff in A&E.

We are delighted to know that the nurses, anaesthetists and consultant on ward C6 were able to put you at ease during your visit and that you were impressed with the treatment you received during and after your surgery. It is fantastic to know you felt so well looked after by all staff involved whilst you were on the ward.

We have passed your lovely comments on to the staff in A&E and ward C6. We would like to wish you a speedy recovery and all the best for the future.

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