"Friday night in A and E"

About: Royal Preston Hospital

On Friday evening 31st October I did a very foolish thing and poured Olbas oil into my eye.First stop A and E. The staff in that department are second to none. One nurse washed my eye out for 30 minutes , followed by the sister who asked me to read the letters on the board, I couldn't. Then came the doctor, who did various tests and was very pleasant and reassuring, all in all an excellent experience of teamwork at its best. Would I recommend Preston A and E yes, without a second thought. The cornea of my eye has been saved and will return to normal, many thanks to all involved.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thanks you very much for taking the time to tell us of your experience; please be assured that your comments have been shared with medical and nursing staff in the Emergency Department.

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