About: Royal Sussex County Hospital

After 6 months of being in agonizing pain daily with 3 children (one of which is a premature baby that I am breastfeeding) they finally arranged a gallbladder removal, it got infected during the surgery at Princess Royal and I was sent home on 31st oct, I then had to call an ambulance at 12pm on 1st nov, I was admitted at 1pm to royal sussex county hospital with infected operation sites and finally admitted to level 8a surgical ward. The staff here are absolutely awful, forgetting pain meds, taking away my regular pain relief post op and I'm in agony crying regularly, nothings been found, I am having to walk up to level 12 to express breast milk as I have mastitis and Trevor Mann Baby Unit and Maternity are refusing to lend me a breast pump (they usually lend one). The consultant here is awful and has no respect, hasn't got any people skills nor does the relevent tests!! I am furious with my care as usual, there's two people here also complaining, the Health Care Assistant is speaking to an elderly lady with so much disrespect, she has dementia and the HCA clearly has no training with dementia patients!

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Response from Royal Sussex County Hospital

Thank you for your message.

Please contact PALS on 01273 664973 or at pals@bsuh.nhs.uk should you wish to discuss this further.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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