"Their tratment, staff was good but too long..."

About: Royal Free Hospital

I was sent to this hospital for an injury and waited more than 4hours to get to see a doctor(I had an appointment) Then had a small surgery few days later after 8hours waiting time. I know, its free care and there are long waiting time everywhere, but this was far more than I had expected!(other woman was complaining that she waited 2hours and its her first time to wait that long, but I was waiting double, 4hours) By the way the treatment was very good once you get to see them. I''m very pleased with staff&result, so no much complaint but don't know if I go there again if I had another time!

Story from NHS Choices

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Response from Royal Free Hospital

Thanks for your feedback. Sorry that you had to wait so long for your treatment. I will pass this on to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful