"good staff"

About: Royal Blackburn Hospital

i was admitted into hospital yesterday with cardiac problems, i am a 23 year old man so i do get fobbed off quite a lot saying i am too young, well i saw the consultant at a&e who saw me on on previous occasion 3 years ago and he remembered me from so long and he made sure i had all the relevant tests, and made sure i get the support and treatment i needed

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Response from Royal Blackburn Hospital

Dear Ashley Many thanks for your feedback on your experience of our Accident and Emergency service at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective caare. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again for commenting Wendy Stobbs, Patient Experience Facilitator

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