"Customer care at its worst"
About: Essex Essex
Posted by Evadne (as ),
My daughter attended Mersea Island Medical Practice for a smear test and was asked to book a blood test. Conversation:
Daughter: 'Id like to book a blood yes please"
Staff: "Well it wont be a fasting one as you're pregnant! "
Daughter: "No, I'm just overweight"
Unbelievable, and no apology!