"A credit to the NHS"

About: Castle Hill Hospital

My partner was in Castle Hill Ward 10 in April for an ileostomy and again just recently for a reversal, all in all something like three weeks. Having had some experience of various hospitals both in this region, in Essex, London and Oxford I have to say say that in my view this is one of the best, if not the best, hospitals I have experienced. The cleanliness and infection control is second to none as their results show, the helpfulness, friendliness and willingness of the staff on Ward 10 was faultless, indeed one would be hard pushed to believe one could get better had one gone private. The hospital itself is a credit to the NHS and the staff on Ward 10 a credit to their profession. My partner tells me that my view is echoed by himself and that what was a very worrying and at times scary process was made easier by the professionalism of the staff. I for one will be eternally grateful for all they have done and continue to do, both in hospital stays and regular clinics, for my partner

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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