"Very sensitive and very professional to my needs"

About: Inclusion Matters Liverpool

(as the patient),

I was (am) really happy with the treatment received by Inclusion Matters. My therapist, Margret was wonderful. Very sensitive, very professional to my needs.

I felt a great skill Margret has was her analogies of situations I was describing. She always simplified the situation by bringing a story (real or fictitious) to interpret what we were saying. This way, in turn, she sort of explained the problem and made me see it in a different way, a less harn way. Thank you Margret for your time and patience

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Response from Tracey Murden, Inclusion Matters

It's great to hear such positive feedback about your experience with Inclusion Matters, and especially that you found the use of analogies helped your understanding.

Best wishes


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